The Operating Model - Organize and Sustain
Transform your Life Science enterprise with the Modus ETP Operating Model and achieve sustained operational excellence.
Optimize and Sustain Your Operational Excellence The Operating Model in Modus ETP empowers Life Science enterprises to organize and sustain their operations efficiently.
Key Features:
- TOM and Operating Model Design:
Create and manage a robust Target Operating Model (TOM) to drive business efficiency and growth. - Operating Model Components:
Define, capture, and visualize all critical components of your operating processes. - Product and Services Value System Design:
Develop a comprehensive value system for your products and services to enhance delivery and quality. - Customer Experience Design (CX):
Design exceptional customer experiences that align with your business goals and customer expectations. - Business Role and Skill-Based Design:
Establish clear business roles and skill requirements to optimize team performance and productivity. - Process Support:
Office Maintain a 'living' process knowledge hub as a Center of Excellence for ongoing training and process improvement.
Benefits:
- Operational Efficiency: Aligns day-to-day activities with business goals for optimized performance.
- Agility: Adapts quickly to regulatory changes and market shifts.
- Improved Accountability: Clarifies roles and responsibilities within the organization.
- Cost Control: Balances cost management with high-quality service delivery.
Why Have Multiple Operating Models?
- Continuous Learning: Use operating models as ongoing training guides to ensure continuous improvement and knowledge retention.
- Operational Consistency: Maintain consistent and efficient operational processes across the organization.
- Adaptability: Quickly adapt to changes in the market and industry by updating your operating models.
- Strategic Alignment: Ensure all operational activities are aligned with your strategic goals and objectives.
- Enhanced Collaboration: Foster collaboration across teams with a well-defined and visualized operating model.
Core Features
01
Capture the Living Operating Model
02
Connect with the Target Operating Model Delivery
03
Connect with the Organizational Change Management Delivery
04
Connect with the Transformation Portfolio Delivery
OM Instances
• Live
• To-Be
• As-Is
• Transitional
OM Lense Criteria
• Product
• Category
• Functional / Teams
• Region
• Brands
• Supplier
• Customer
• Service
OM Dimensions Cover
• Data
• System
• Process
• People
• Supplier
• Product
• Customer
• Service
OM Process Flows
• L-1 (Industry Level Flow)
• L0 (End to End process flow
of the organization)
of the organization)
• L1 (Top Level process
areas under L0)
areas under L0)
• L2 (Functional Level
Process Variances)
Process Variances)
• L3 (Team, Role and
operational process details)
operational process details)
• L4 (Detail level with process
step understanding)
step understanding)
OM Process Lifecycle
• New
• Delete
• Amend
OM Components Cover
• Rules
• RACI
• KPI
• Governance
• Training Material
• Policy
OM Process Optimization
• Process Workflow Intelligence
• Process Automation
OM Process Governance
• Milestone governance
• Repeated process execution Tracking
